At each given stage, I will give a summary sentence, a few characteristics, some questions the team would have, and the role of leadership. It is also important to note that these stages are outlined in the order they would normally happen.
Stage 1: Forming
- Milling around
- Superficial Conversation
- Why has the team formed?
- What will get me rewarded?
- What will get me in trouble?
Leadership role is primarily directive. Pointing people in the right direction until the team can organize itself.
Stage 2: Storming
- Major Moaners
- Poor Communication
- Who is in charge?
- How do we arrive at decisions?
- What are we supposed to do?
Leadership role is primarily coaching. Directing traffic, setting limits and offering suggestions.
Stage 3: Norming
- Willingness to solve problems
- Confronting issues
- Constructive feedback
- What is acceptable?
- What is not acceptable?
- What are the standards and deliverables?
- What are the goals?
Leadership begins to fade as important data is shared among team members.
Stage 4: Performing
- “Clean” Fights
- How can we do our job better?
- How can we ensure high quality?
- What’s next?
Leadership of the group depends on everyone and mutual interdependence becomes important.